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Customer Care

At Floyd Australia our Customer support team is dedicated to providing 100% commitment for all customer enquiries. If you have an enquiry regarding this website or you just want more information about our products and services then either contact us direct on the company details provided or please fill out our contact us form, then press submit, and a friendly customer support team member will reply to your enquiry.

Your Leading Calibration Equipment & Services Provider

Floyd Australia is an Australian-owned & operated specialist manufacturer & supplier of high-quality & high-performance pressure, temperature, flow & level industrial instrumentation including calibration equipment. Our product lines of pressure gauges, thermometers, diaphragm seals, transmitters, switches, torque wrenches, hand tools, and accessories, along with an excellent technical support team are trusted by leading companies in Australia.

 

We offer a complete scope of instrumentation, and calibration services, both onsite and at our accredited facility. Our highly trained personnel can calibrate tools, instruments, equipment, and systems for a diverse range of applications across Australia.

 

We have been established since 1935 and have a strong track record in achieving outstanding results for our customers. We have a sound approach to business practice and strive for excellence in everything we do. 

 

Floyd Australia has focused on providing quality products & calibration services for over 80 years, and we are now able to offer exceptional on-site and in-house quality calibration, inspection, and repair services for all types of testing and measurement instruments. Located in Melbourne we offer efficient turnaround, high-quality results, and competitive pricing Australia-wide. 

 

 

Our calibration services include:

 

 

Instrumentation Repairs

 

On-site

 

In-house

 

Facility Inspection

Calibration For A Wide Range of Instruments & Industries

Floyd Australia offers a full range of calibration services, measurement, and validation for the following areas:

 

Pressure

 

Electrical

 

Temperature

 

Dimensional

 

Torque & Force

 

Gas Detection

Weight

Flow

Sound

Humidity

 

 

 

On-site Calibration for your equipment - We come to you

Floyd Australia in partnership with ASG-X Technologies now offers complete On-Site calibration services across a diverse range of equipment. Our expert calibration technicians can provide you with an on-site calibration solution completed to the manufacturer’s specifications and in compliance with NATA-endorsed and ISO standards.

Service and Support

Pressure gauges and switches are among the most often used instruments in a plant. But because of their great numbers, attention to maintenance and reliability can be compromised. As a consequence, it is not uncommon (in older plants especially) to see many gauges and switches out of service. This is unfortunate because if a plant is operated with a failed pressure switch, the safety of the plant may be compromised.  Choose Floyd Australia for instrument calibration, service, and repair.
Over the past 80 years, Floyd Australia has provided calibration services to a wide variety of customers in various industries. Floyd Australia's commitment to service and support covers everything from in-house maintenance & repairs to preventative maintenance programs which are tailored to our customer's requirements.
At Floyd Australia we provide a high-quality after-sales service & repair of all our Industrial Instrumentation products offer comprising:

  • Servicing
  • Repairs
  • Calibration
  • Preventative maintenance programs

 

Preventative Maintenance & Calibration Equipment

We believe preventative maintenance and calibration are a “must” for all users of Industrial Instrumentation products because it ensures that the equipment is operating as it should and will continue to do so until the next service call.

 

Preventative maintenance is a well-proven way of extending the lifetime of the equipment and reducing costs associated with unscheduled downtime of equipment. In a relatively short period of time, preventative maintenance translates into considerable savings and value for money for our customers.

 

Preventative maintenance agreements (PMA) generally include a certified calibration service. Depending on the type of equipment, its use, and its importance to the client these PMA visits can take place on monthly, quarterly, six-monthly, or annual bases, tailored to our customer’s requirements.

 

Floyd Australia provides certificates of calibration of which our calibration is done using tools that are in turn calibrated by independent “third-party” calibration specialists. Where applicable these specialists are NATA-certified giving our customers confidence in the accuracy of the results produced by the Industrial Instrumentation products that we offer.

 

Calibration TEST REPORT is suitable when calibration is performed on equipment that is used for indication purposes only and does not require the reporting of the uncertainty of measurement. The reference Test Gauge would have been certified by a NATA accredited Laboratory within the past 12 months and be 4x more accurate than the gauge being evaluated. The Test Report will make reference to the Test Gauge’s calibration certificate.

 

Full NATA CERTIFICATION is when a gauge is certified by a NATA-accredited laboratory. All uncertainties of the measurements performed are reported within the NATA calibration report. Instruments should be certified by a NATA-accredited laboratory if they are going to be used as references for any other instruments.

 

 

Supplier Independent Calibration

Floyd Australia technicians can help you calibrate instruments from other suppliers, not just those from Floyd Australia. This means that you can get all your equipment checked at the same time. For those of you who have already signed a Preventive Maintenance Agreement with us, this means that we can calibrate all your equipment during a routine maintenance visit. This in turn means that you can reduce the number of maintenance visits and hold costs down.

 

Purpose of calibration

Why calibrate your measurement & testing equipment?

  • To meet ISO900
  • To obtain traceability
  • To meet official regulations
  • To optimize quality
  • To save energy
  • To achieve optimum machine performance
  • To minimize reprocessing costs
  • To reduce unexpected repairs
  • To reduce waste of raw materials


Correct and reliable measurements are prerequisites for all high-quality industrial production. Among other things, measuring and testing equipment is used for quantitatively determining properties, as well as for controlling, regulating, and automating processes used in manufacturing. Measurements are therefore an important element of industrial quality assurance.

 

How often should I have my measuring equipment calibrated?

The frequency of calibration depends on the balance between risk and costs. The shorter the time between calibrations, the lower the risk of questionable measurements. Floyd Australia recommends having measuring instruments calibrated every three (3), six (6), or twelve (12) months, which is dependent on the application of the measuring instrument.

 

 

The Importance Of Calibrating Instruments Regularly
It's critical that you have your equipment calibrated on a regular basis. Read this article to know more
Read More
When Should You Calibrate Your Measuring Instruments?
Floyd strongly recommends the calibration of pressure gauges, thermometers, & other instruments every year depending on several factors.
Read More
Light Industrial vs. Heavy-duty Pressure Gauges
A guide on which one to choose between light or heavy-duty gauge
Read More

Get in touch about your calibration requirements!

No matter where you are located in Australia, our friendly and knowledgeable team can assist you in calibrating your instruments. Contact us at 03 9339 3400 today or fill in our contact form and we will respond to your inquiry shortly.